Life Insurance - Rehabilitation Services & Claims Management

Man with kids after life insurance rehabilitation

Perceptive Health Partners with Life Insurers to Provide Tailored Rehabilitation Services

At Perceptive Health, we specialise in partnering with life insurance providers to deliver tailored, innovative life insurance solutions that support both customers and claims teams. Our deep understanding of life insurance claims allows us to provide expert guidance and strategic support, improving outcomes for insurers and their policyholders.

With expertise in life insurance case management, we excel in high-risk, multi-trauma and complex life insurance health concerns and implementing innovative planning to enhance insurer performance. Our focus is on empowering clients; giving them the tools and support needed to actively participate in their recovery.

Our dedicated team steps in when it matters most, ensuring seamless navigation of life insurance claims with confidence and clarity. Whether assisting policyholders with complex cases or supporting claims teams in managing challenging health concerns, we are committed to driving better life insurance outcomes through expertise, efficiency, and care.

Partner with Perceptive Health to ensure quality rehabilitation for your clients

Perceptive Health specialises in delivering fast, effective, and tailored rehabilitation solutions for life insurance companies and their policyholders. Our award-winning approach and virtual-first model ensure that clients recover faster and regain independence - whether at home, work, or in the community.

We understand that every life insurance claim is unique, and complex cases require specialised, proactive intervention. That’s why we work closely with life insurers to streamline case management, improve recovery outcomes, and reduce claim durations.

What Makes Perceptive Health Unique?

Rapid Response & Early Intervention

We provide initial assessments within 24 hours to ensure timely rehabilitation for life insurance claims. As the ARPA NSW 2023 Innovation Award winner, we use advanced technology to optimise recovery.

Virtual-First, Australia-Wide Coverage

Our telehealth and digital solutions eliminate geographical barriers, ensuring that every life insurance client receives timely, expert support.

Data-Driven Insights & Measurable Results

By integrating evidence-based screening and reporting tools, we enable life insurers to track progress, optimise case management, and ensure claim efficiency.

Collaboration with Treating Teams

We coordinate with medical specialists, allied health professionals, and employers, ensuring a seamless rehabilitation journey for every life insurance claim.

Proven Track Record in Complex Case Management

With extensive experience managing high-risk, multi-trauma and complex life insurance claims, we deliver structured recovery pathways tailored to each client’s needs.

Our Life Insurance Services

At Perceptive Health, we provide comprehensive life insurance claim support through a range of specialised services designed to facilitate recovery, improve employability, and enhance rehabilitation outcomes. Our expert team works closely with life insurers to ensure efficient case management and tailored support for policyholders.

Our services include:

Activities of Daily Living (ADL) Assessments – Evaluating functional independence to guide life insurance claim decisions.

Initial Needs Assessments – Identifying key support requirements to ensure timely intervention for life insurance claims.

Complex Case Management – Managing multi-trauma and complex life insurance claims with a structured, outcome-driven approach.

Functional Assessment (Psychological) – Evaluating cognitive and psychological function to support life insurance claim decisions.

Virtual Functional Assessment (Physical) – Providing remote evaluations to assess physical capabilities in a convenient, cost-effective manner.

Vocational and Transferable Skills Assessments – Evaluating career options and retraining needs for clients unable to return to their previous roles.

Job Seeking Assistance – Helping claimants navigate career transitions and secure meaningful employment post-injury.

Medical Case Conferences – Coordinating with treating providers to streamline rehabilitation and decision-making for life insurance insurers.

Return to Work Programs – Developing structured plans to support successful workplace reintegration.

Work Conditioning Program – Preparing claimants for job re-entry by improving endurance, strength, and functional capacity.

At Perceptive Health, our tailored life insurance services ensure that every policyholder receives the right support for recovery, employability, and long-term independence.